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Shipping & Returns

Shipping.

We send the items always insured with DHL  Post Service.
You can buy as many items as you want: the shipping costs will be calculated only one time.
Free shipping within Germany by insured DHL.

Shipping charges DHL Post Services:
 
Country Price
Germany 0,00¤
Austria,
Switzerland,Belgium, Denmark, Finnland, Sweden, England, Holland, France, Italy, Irland, Switzerland, Luxemburg, Lichtenstein, Slovakia, Bulgary, Greece, Lithuania, Latvia, Estonia, Poland, Slovenia, Spain, Czech Republic, Hungary, Romania, Portugal,
15,50¤
Norway 22,00
Russia, Ukraine, Belorussia, Macedonia, Serbia, Moldova, Turkey 31,00¤
Australia, New Zealand, Japan, Canada, USA, Hong-Kong, China, Singapore 36,00¤


Cancellation and Return.

We are dedicated to delighting you with your fetish wear purchase and the service we offer. However, due to the nature of the products we sell we only accept returns on items that are faulty, which of course we will be happy to exchange.  We will obviously exchange goods where the incorrect size has been purchased.

Please remember that you have a duty of care with any goods that are in your possession which you intend to return. We therefore recommend that you ensure all returns are made with the original packaging to insure that the product is not damaged. If an item is returned for exchange (i.e. a different size) any tags should be left on the item. Failure of this may result in an excess charge being made to cover the repackaging costs and any loss in value of the item.

Please visually check all latex garments, to ensure that they approximate to your size before trying them on, as if they are too small they may split and the garment then becomes non-refundable.

Should you choose to return an item to us we recommend that you send it Recorded Delivery to ensure its safe return. Please include an explanation for the return of the items in the package to limit any delay.

To return an item.

Consumers have the right to cancel an order without giving a reason within 14 days.

Please enclose a note giving your name and invoice number, wrap the package securely and send it to the address below:

Aimscape
E.Merz
Hauptstrasse 10
D-79761 Waldshut-Tiengen
Germany

Delivery.

We aim to despatch all orders within 1 to 3 days. However as with all mail order companies, please allow a little longer for the post to deliver your order. Therefore please allow 20 days for the delivery of your order. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.

We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty.

We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where i) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents; ii) such loss or damage is not a reasonably foreseeable result of any such breach; iii) any increase in loss or damage results from breach by you of any of these Terms.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These terms and conditions shall not affect those rights.